Leading the way in harnessing new technologies to improve efficiencies in the materials supply chain sees Russell Roof Tiles (RRT) launch its first electronic proof of delivery (EPOD) system.
Innovation in technology is aiding manufacturers to streamline production and modernise faster, supporting Russell Roof Tiles to produce high quality products.
Russell Roof Tiles, which supplies concrete roof tiles and UPVC accessories nationwide, has invested in an eco-friendly solution to streamline operations, boost customer experience, and optimise efficiency.
The new digital system allows the company to revolutionise the traditional delivery process and provides RRT with an electronic signed proof of delivery, the ability to record the location of unloaded products and capture photographic evidence.
The new EPOD system enables RRT to provide a more reliable and efficient delivery process, speeding up the time that information can be acquired for both RRT and its customers.
The other advantage of switching to a digital system is that it is a more sustainable approach due to less paper being used.
Russell Roof Tiles’ investment in sustainability started more than 10 years ago, and most recently the company announced its mission to become Net Zero by 2040.
Since outlining a Net Zero roadmap in January 2022 and making significant upgrades to its two sites in Burton and one in Lochmaben (Scotland), the manufacturer has reduced its carbon emissions by 5.9 per cent.
Russell Roof Tiles recently announced its use of intouch Monitoring – a production monitoring system that will help the team focus on key downtime hotspots, assess potential efficiency gains, and will help strategic purchasing decisions. The new system is being used at RRT’s dedicated plastics site in Burton, enabling the firm to acquire real-time data on its injection moulding machines, which produce the company’s UPVC accessories, including its popular dry verge systems.
Paul McLoughlin, Commercial Services Director at Russell Roof Tiles, added: “The new addition to our customer service package is just one of the exciting developments using the latest digital technology, and has been developed over 12 months – working closely with customers. The new EPOD system will provide speedy and accurate delivery information to our customers which is just one of our continued improvements to our quality customer support and services.
“Consumers have come to expect this level of technology in their everyday lives from grocery deliveries to any ecommerce transaction so it’s essential our sector steps up and takes our service to the next level.”
The firm’s continuous development recently saw them announce £18.5m investment in a state-of-the-art plant at its Burton headquarters which will double output. This is the largest single investment since the firm was acquired in 2011. Since then, the RRT company has seen £17.3m invested in its three sites, continuing to increase efficiencies and capacity to meet demand.